Contact information of all our authorized dealers and services; You can access it from the Find Authorized Dealer page or fill out the buy a new vehicle form to contact you immediately.
Contact information of all our authorized dealers and services; Find Authorized Dealer page and online appointment opportunity. Authorized Service Appointment can be found on the page. If you want us to contact you Buy New Vehicle You can fill out our form.
Contact information of all our authorized dealers and services; You can fill out the Buy a New Vehicle form on the Find Authorized Dealer page or to contact you immediately.
Contact information of all our authorized dealers and services; You can fill out the Buy a New Vehicle form on the Find Authorized Dealer page or to contact you immediately.
All interventions made under the new vehicle warranty, parts and labor provided are under warranty until the end of the vehicle's new vehicle warranty period. In case the owner of the vehicle changes, the New Vehicle Warranty application conditions do not change.
Vehicle warranty period; 3 years / 100,000* km (whichever comes first) excluding material, assembly, manufacturing defect, normal wear and maintenance parts.
Note: 3 years / 150,000 km for Espace, Talisman, Koleos, Latitude models.
Spare parts and repair warranty period is 2 years or 60,000 km for passenger cars and 2 years or 100,000 km for commercial vehicles. The warranty of the Renault brand battery, which is installed at authorized services for a fee, is 3 years.
Note: The warranty periods of the spare parts given may vary depending on the spare part. For detailed information, you can review the warranty brochure sent to you at vehicle delivery, contact the nearest authorized service center or contact our Renault Dialogue Customer Service line (444 66 22) by phone or WhatsApp.
You can get information about the parts stock by contacting our nearest authorized service or contact our Renault Dialog Customer Service line (444 66 22).
•Damages and malfunctions resulting from the use of the vehicle in conditions that do not comply with the conditions determined by the manufacturer.
•Defects resulting from maintenance or repairs performed outside of authorized services.
•Installation of accessories not approved by the manufacturer.
• Unapproved modifications (modifications) on the vehicle and the effects of these modifications on other organs.
• Damages caused by accident, impact, scrape, scratch, pebble or solid object thrown, natural disaster (hail, etc.).
• Acid rain and similar atmospheric events, vegetative precipitation such as resin, other effects (bird droppings, etc.)
•Using unsuitable fuel.
•Replacement of parts with normal wear life.
Life-long parts: These are the parts that are subject to wear due to the usage characteristics, age and mileage of the vehicle. Parts that need to be replaced as a result of wear due to usage, age and mileage of the vehicle are not covered by the warranty.
Example parts: Brake pads, clutch pressure pad kit, spark plug, wiper brush, battery, shock absorber, belts, maintenance materials, consumables (fluids, gases).
Tire warranty is given by the tire manufacturer and communication is provided by authorized services.
In order to protect the health of you and all our employees and to minimize the spread of the COVID-19 virus, the “TRNC. In line with the instructions of the Ministry of Health, the recommendations of the World Health Organization, the practices of Cafer Tosunoğlu and Groupe Renault, we protect all Renault Authorized Dealers and Services and our emergency roadside assistance service vehicles with the latest technologies in terms of hygiene.
100% compliance of our Authorized Service with the hygiene rules has been approved by an independent audit firm.
Authorized Dealer Covid-19 Precautions: https://youtu.be/1voNE2ivzmA
Authorized Service Covid-19 Precautions: https://youtu.be/NM5Q7PrgnoU
Note: In order to make all your visits safe, we have determined our checklist containing 60 items under 3 main headings for the hygiene standards to be followed at our Authorized Dealers and Services. COVID-19 inspections are carried out by an independent inspection in order to observe that these standards, which cover all issues from the maximum number of people to be in the facility at the same time to the measures to be taken in the customer and personnel area, are implemented by our Authorized Services. We disinfect the vehicles we display at our Authorized Dealers at regular intervals.
We control the fever of our customers and employeesIn order to benefit from the valet service, it will be sufficient to make a "Valet" appointment from Renault Authorized Services. If you need a spare vehicle while your vehicle is at our service, we kindly ask you to indicate this to our authorized service personnel when making an appointment.
For more information, you can get information from our nearest authorized dealer by phone or contact our Renault Dialog Customer Service line (444 66 22) by phone or WhatsApp.
Contact information of all our authorized dealers and services; Find Authorized Dealer page or for a service appointment Authorized Service Appointment You can fill out the form.
English 
Turkish